Q&A: How has managing life and death situations influenced your views on healthcare?

I thought for a long time about how I wanted to make a difference in healthcare. In the end, I found that I had to start by redefining the goal of healthcare. After seeing so many people come to the ER in severe distress, it became clear to me that simply getting better isn't good enough. It's just a start.

Q&A: Why do you say love is practical?

Q: You mentioned the experience of love as a practical, real-world experience. Why do you say love is practical? Isn't love irrational?

A: When I say love, I don't mean it in the everyday sense of the word. There are many kinds of love - love among friends, love between lovers, love of nature, and so on. These types of love are subsets of a greater love...